Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and share your information.
Last updated: January 15, 2024
Our Commitment to Your Privacy
At Puzzlr, we believe that your privacy is fundamental. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your personal information and your right to privacy.
By using Puzzlr, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions or concerns, please don't hesitate to contact us.
Information We Collect
Account Information
- Email address and username when you create an account
- Profile information you choose to provide (display name, bio, avatar)
- Authentication data managed securely through Clerk
Puzzle Activity Data
- Puzzles you add to your collection and their status
- Reviews and ratings you write
- Photos you upload of your puzzle progress and completions
- Completion times and puzzle logs
- Collections you create and follow
Usage Information
- How you interact with our platform (pages visited, features used)
- Device and browser information for technical optimization
- IP address for security and fraud prevention
- Usage analytics to improve our service
How We Use Your Information
Core Service Functionality
- Provide and maintain your Puzzlr account and profile
- Enable puzzle tracking, reviews, and community features
- Display your content to other users based on your privacy settings
- Send important account and service notifications
Personalization and Recommendations
- Suggest puzzles based on your preferences and activity
- Customize your experience and content feeds
- Provide relevant collections and community recommendations
Platform Improvement
- Analyze usage patterns to improve our features
- Develop new functionality based on user needs
- Ensure platform security and prevent abuse
- Provide customer support when needed
Information Sharing
What We Share Publicly
- Your profile information (as configured in your privacy settings)
- Puzzle reviews, ratings, and collections you make public
- Photos and content you choose to share with the community
- Activity that you set to be visible to followers or everyone
What We Never Share
- Your email address or other private contact information
- Private messages or personal notes
- Detailed analytics about your usage patterns
- Any information with third parties for marketing purposes
Limited Sharing for Service Operations
- With Supabase (our database provider) to store and manage your data
- With Clerk (our authentication provider) to manage your account security
- With cloud storage providers to host your uploaded images
- With law enforcement if required by legal obligation
Your Privacy Controls
Profile Privacy Settings
- Control who can see your profile and puzzle activity
- Choose whether your collections are public or private
- Decide if other users can follow you
- Manage what appears in your public activity feed
Content Controls
- Edit or delete your reviews and ratings at any time
- Remove photos you've uploaded
- Update or delete collections you've created
- Control notifications and email preferences
Data Access and Portability
- Download a copy of your puzzle data and activity
- Request correction of inaccurate information
- Delete your account and associated data
- Contact us for any privacy-related questions
Data Security
Technical Safeguards
- Encryption of data in transit and at rest
- Secure authentication powered by Clerk
- Regular security audits and monitoring
- Access controls and permission systems
Operational Security
- Limited employee access to personal data
- Regular backup and disaster recovery procedures
- Incident response protocols for security events
- Compliance with industry security standards
Your Role in Security
- Keep your account credentials secure
- Report suspicious activity immediately
- Review your privacy settings regularly
- Be mindful of what you share publicly
Your Rights and Choices
You have several rights regarding your personal information. You can exercise these rights by accessing your account settings or contacting us directly:
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on Puzzlr:
- • Essential Cookies: Required for basic platform functionality and security
- • Preference Cookies: Remember your settings and customizations
- • Analytics Cookies: Help us understand how you use our platform to improve it
You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.
Children's Privacy
Puzzlr is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Questions About This Privacy Policy?
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help.